Apprenti Occupation
Overview
A CRM Administrator is responsible for the day-to-day management, configuration, and maintenance of a company’s CRM system. Their role is crucial in ensuring that the CRM platform effectively supports sales, marketing, and customer service teams.
Related Technical Instruction (RTI)
As part of RTI, CRM Administrator apprentices generally receive instruction in:
- Excel Fundamentals/Data Analysis
- CRM Administration
On-the-Job Training (OJT)
During OJT, CRM Administrator apprentices generally work on tasks substantially similar to the following:
- Client and project scoping
- CRM/CMS configuration
- User management and support
- Data management
- Testing, debugging, and maintenance
- Reporting, data analysis, and business intelligence/data visualization
Are you ready to start your new career path?
Our unique apprenticeship program puts you on a straightforward, step-by-step fast track to your dream job
Are you an employer looking to build your team? Click here to learn more.
