Apprenti Occupation
Overview
A Cloud Operations Specialist is responsible for managing and maintaining cloud infrastructure and services. They assist in deploying, monitoring, and optimizing cloud-based systems, ensuring their performance, availability, and security. This role involves troubleshooting issues, managing cloud resources, and supporting the day-to-day operations of cloud environments.
Related Technical Instruction (RTI)
As part of RTI, cloud operation specialist apprentices generally receive instruction in:
- Network Fundamentals
- Linux Fundamentals
- Database Technologies and Python Scripting
- Security Fundamentals
- Cloud Fundamentals and Cloud Platform Specific Learning
On-the-Job Training (OJT)
During OJT, cloud operation specialist apprentices generally work on tasks substantially similar to the following:
- Customer support (including identifying problems, troubleshooting, and testing/implementing fixes for system issues)
- Cloud service management (configuration, migration, deployment, access control, integration)
- Ticket management (ensuring activity records and requests are managed, logged, and fully documented)
- Automating common data and maintenance activities
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